We hope you will find these answers to commonly asked questions to be very helpful to you. Please feel free to ask us anything else that is not covered here.
Q: How long have you been in the business of supplying computer hardware, components and accessories?
A: For over 30 years, Systech Synergy, Inc. has been supplying and sourcing new and refurbished computer parts and products to an account base of Fortune 500 companies, private and non-profit companies, government agencies, educational institutions and medium to small scale business enterprises. We provide high quality services focused on meeting customer demands and deadlines, while surpassing their expectations.
Q: What are your hours of operation?
A: We are open early for business, from 6:00 a.m. PST to 6:00 p.m. PST
Q: How are you able to source in a timely, accurate manner?
A: Our team consists of highly experienced professionals with years of strong technical expertise.
They utilize an extensive cross-reference database, which enables us to support and find the hardest-to-find products customers may be seeking.
Q: What are your shipping requirements?
A: We provide last-minute late shipping for our customers. Our customer service includes full packaging and reporting. In addition, we update waybills which is a critical element in the process. For your peace of mind, we tend to all last-minute orders and we meet even those tightest shipping deadlines.
We use UPS, FEDEX, DHL, and other freight carriers provided by customers.
Q: Do you search and research your customers’ product requests?
A: We help our clients reach their product goals by rigorously sourcing the hardest-to-find products to meet their budget and scheduling deadlines.
Q: Do you have relationships with Original Equipment Manufacturers (OEMs)?
A: We have direct relationships with many OEMs nationally and internationally to meet customers’ needs worldwide. This includes the world’s largest technology manufacturers, allowing us to offer more than 145,000 products from more than 1,300 manufacturers.
Q: How do I get Net Terms?
A: Customer needs to complete Systech Credit application which includes Bank and Trade
References, D&B number. Accounting will process within 48 hours.